Terms and Conditions

The contract of enrolment concludes with:

HIGHER EDUCATION MADRID, S. L. Ua Spanish company with registered address in Calle Isla Graciosa no. 5, 2nd floor, 28703 San Sebastián de los Reyes, Madrid, and TAX id (B-42726794, registered in the Mercantile Registry of Madrid, volume 43251, folio 115, sheet M-764157, inscription 3ª.

HIGHER EDUCATION BARCELONA, S. L. Ua Spanish company with registered address in Calle Isla Graciosa no. 5, 2nd floor, 28703, Avenida del Maresme, 64. 08940, Cornellà de Llobregat (Barcelona), and NIF B-42747667, Registered in the Mercantile Registry of Barcelona in volume 48069, folio 51, sheet B 558614, registration 7th.

HIGHER EDUCATION PROJECTS, BARCELONA, SLa Spanish company with registered address in Calle Del Samontà, 21-25, Building A, Low, C. P. 08970, Sant Joan Despí (Barcelona), and NIF B09926437, registered in the Mercantile Registry of Barcelona, registered in the volume 48661, folio 223, sheet B591730, inscription 3ª.

HIGHER EDUCATION MURCIA, S. L. Ua Spanish company with registered address in Calle Isla Graciosa no. 5, 2nd floor, 28703 San Sebastián de los Reyes, Madrid, and TAX id (B-42726521, registered in the Mercantile Registry of Madrid, Volume 42971, Folio 137, Sheet M-759524, inscription 3ª.

Hereinafter, UNIVERSAE.

You can contact us via phone 910 601 960 or email address [email protected]

The contract is formalized in Spanish.

The contracts concluded in the online store are archived. You can access the orders placed on their student account or by sending an e-mail to [email protected]

The user of the website will be able to browse the website and request a pre-registration or reservation of registration. To make the tuition will be essential to provide certain mandatory information.

To find the degree you want, you can navigate to all sections of our Website. By clicking on any of the sections you will find a great variety of degrees. If you are seeking any degree, in particular, will be able to find it by using the built-in browser on the web by entering any text that refers to the studies you are looking for. If you don't find what you are looking for, please get in contact with us so that we can help you find the course.

Once you have selected the item you want, it will only be necessary to press the button “MORE INFORMATION” or “INSCRIPTION”.

Once you have selected the studies in which you want to enroll, and provided the necessary data to do this, you bring up a form with all the information about your shipping options and payment. Once received an Order of registration, UNIVERSAE send an immediate confirmation of the recording to the email address indicated.

Please review the order confirmation email and verify that all details are correct. In case you notice that there is some erroneous information, you can contact the customer service over the phone 910 601 960, or email address [email protected].

By clicking the button “accept payment” issued a statement will be binding in that he accepts the conclusion of the registration forcing the payment of the same. Then you will receive the acknowledgement of receipt of your order by confirming the conclusion of the contract.

The studies offered are exempt from VAT.

You will be able to download the invoice of the entries made on request in our e-mail. You can, however, request at any time that you submit a copy of the relevant invoice by electronic means or on paper, of their choice.

The form of payment of the entries will be selected during the enrollment process and, according to the manner of payment chosen will be made to the completion of the registration process, being an indispensable condition for the conclusion of the same.

Forms of payment accepted are the following:

Funding: You can fund your tuition fees in comfortable installments via our collaborating institutions, as well as a cancellation of the same, at any time and free of charge. Interest rate: 0% APR. No commission amortization.

Transfer: If you choose to pay by bank transfer at the end of the process of registration shall specify the number of account to make the transfer, as well as a reference number that you will need to indicate, as part of the concept, in the moment of realization of the same. Once confirmed your payment, we will proceed to the shipping of your order.


Payments with credit or debit card: The user must provide the name of the holder of the card, the number, expiry date and the CVV. All the information will be processed through the POS of banco Sabadell.

Payment with PayPal: PayPal allows consumers with an email address send and receive payments Online securely, conveniently and cost-effective. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. For more information you can visit the Paypal website: http://www.paypal.com.


Apple pay: Allows the Apple users to make payments through their linked accounts. More information https://www.apple.com/es/apple-pay/.

Google Pay: Allows the Apple users to make payments through their linked accounts. More information https://pay.google.com/intl/es_es/about/.

Payment with Bizum; Just choose the option “Pay with Bizum”, indicate your phone number, enter your key Bizum and validate the operation. All the information will be processed through the bank Sabadell.

In case you detect that an error occurred when entering your personal data during your registration as a user of this web site, you can modify them in the section “My Account”.

In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting the customer service through the phone 910 601 960, or email address [email protected], as well as exercise the right of rectification contemplated in our Privacy Policy via [email protected].

This website displays confirmation boxes in various sections of the purchase process that do not allow to proceed with the order if the data of these sections have not been supplied correctly. Also, this website offers details of all the items that you have added to your shopping cart during the purchase process, so that, before you make the payment, you can modify the data of your order.

If you detect an error in your order after the completion of the payment process, you should contact immediately with our service of attention to the customer, on the phone or at the email address above to correct the error.

DESCRIPTION OF THE RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within a period of 14 calendar days without justification. The withdrawal period will expire at 14 calendar days from the day you or a third party by you indicated, to make payment of tuition.

To exercise the right of withdrawal, should you notify us through an unequivocal statement its decision to withdraw from the contract to Calle Isla Graciosa no. 5, 2nd floor, 28703 San Sebastián de los Reyes, Madrid, (for example, by sending a letter by mail), telephone 919 033 434 or email [email protected] with the subject "Exercise of the right of withdrawal" To do this, you can use the following model withdrawal form although their use is not mandatory.

To meet the withdrawal deadline, just that the communication concerning the exercise for its part this right is sent before the expiration of the corresponding period.

CONSEQUENCES OF WITHDRAWAL

In case of withdrawal on your part, we will reimburse all payments received from you, without undue delay and, in any event, no later than 14 calendar days from the date on which you inform us of your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL

Under subparagraph (m) of article 103 of the General Law for Defense of Consumers and Users and other complementary laws, the right of withdrawal will not be applicable when the execution of the supply of digital content not provided on a support material, has begun with the prior express consent of the consumer and user, with the knowledge of his part of that in result you lose your right of withdrawal.

Our service of attention to the student is at your disposal to address any potential claim. You can contact us via phone 919 033 434. You can also contact us by e-mail at the address [email protected].

We will not be responsible for any failure to perform, or delay in performance of, any of the obligations, when the same is due to events caused by force majeure.

The causes of force majeure shall include any act, event, non-happening, omission or accident that is beyond our reasonable control, including, among others, the following:

• – Strikes, lock-outs or other industrial action.
• – Civil commotion, riot, invasion, threat or terrorist attack, war (whether declared or not) or threat or preparation for war.
• – Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
• – Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
• – Impossibility of the use of public or private telecommunications networks.
• – The acts, decrees, legislation, regulations or restrictions of any government or public authority.

It is understood that the obligations will be suspended for the period that the force majeure event continues, and we will have an extension of time for complying with such obligations for a period of time equal to the duration of the force majeure.

We will use all reasonable means to end the force majeure or to find a solution that will allow us to meet our obligations despite the force majeure event.

You acknowledge and agree that all copyright, trademark and other rights of industrial and intellectual property over the materials or content provided as part of the web page, we are entitled at all times to us or to those who grant us the license for their use. You will be able to make use of such material only in the form in which it is expressly authorized by us or to those who grant us the license for their use. This does not prevent you using this website to the extent necessary to copy the information on your order or contact data.

You must not make undue use of this website by knowingly introducing in the same virus, trojans, worms, logic bombs or any other program or material that is technologically damaging or harmful.

You will not try to have unauthorized access to this website, the server in which said page is hosted or to any server, computer or database related to our website. You agree not to attack this website via a denial of service attack or an attack of distributed denial of service.

The violation of this clause may result in the commission of infractions typified by the applicable regulations. We will report any breach of this regulation to the competent authorities and we will cooperate with them to discover the identity of the attacker.

Also, in case of a breach of this clause, shall immediately cease to be authorized to use the website.

We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other program or material that is technologically damaging or harmful, which may affect your computer, computer equipment, data or materials as a result of the use of this website or of the download of contents of the same or those that it redirects.

In the event that our website contains links to other web pages and third-party materials, these links are provided for informational purposes only, without us having any control over the contents of such web pages or materials. Therefore, we do not accept any responsibility for any loss or damage arising out of their use.

Applicable laws require that some of the information or communications we send to you should be in writing, however, by using this website, you agree that the most part of these communications with us will be mainly electronic.

We will get in touch with you by email or provide you with information by posting notices on this web page.

For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we send to you electronically meet the legal requirements of being written. This condition does not affect your statutory rights.

The notifications that you send us should be sent preferably through our contact form. Pursuant to the provisions of the preceding clause, and unless otherwise stipulated, we may send you notices by e-mail or to the postal address provided by you at the time of placing an order.

It is understood that the notifications have been received and have been properly made at the same moment in which they are posted on our website, 24 hours after having sent an e-mail, or three days after the date of posting of any letter.

The lack of requirement on our part of the strict compliance of any of the obligations assumed by you under a contract or these Terms, or the lack of exercise by us of any other rights or remedies we may be entitled in virtue of the said contract or of these terms and Conditions shall not constitute a waiver or limitation in connection with such rights or remedies shall not relieve you from compliance with such obligations.

No waiver by us of a right or action constitute a waiver of other rights or actions derived from a contract or the Terms. No waiver by us of any of these Terms or the rights or actions derived from a contract shall be effective unless it is expressly stated to be a waiver and is formalized and is communicated to you via the different means of contact that you we provided.

If any of these Terms or any provision of the contract is declared null and void by a final decision of a competent authority, the remaining terms and conditions will remain in force, without be affected by such declaration of invalidity.

We reserve the right to modify the present Terms and Conditions. We will keep you informed of substantial changes in the same. They will not be retroactive, and, subject to any exceptions depending on the specific case, shall apply after 10 days from the date of its publication in the notice. If You do not agree with the changes introduced, we recommend not to make use of our website.

The use of our website and the contracts for the purchase of products through such website will be governed by Spanish legislation.

• -Law 7/1998, of 13 April, on General Contracting Conditions,
• – Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for Defense of Consumers and Users and other complementary laws,
• – Council regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing directive 95/46/EC,
• – Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce.
• The present General Conditions are subject to and shall be governed in accordance with the laws of Spain, in particular in:

The parties shall submit, for the resolution of conflicts and renouncing any other jurisdiction, to the Courts and tribunals of the domicile of the consumer.

You can request an alternative dispute resolution in Online dispute resolution | European Commission (europe.eu)

Your comments and suggestions will be well received. Please send us comments and suggestions, as well as any query, complaint or claim to us through our contact form, phone or mailing address or email set out in Clause 2 of the General Conditions of Recruitment.

In addition, we have an official complaint to the disposal of consumers and users. You may request them by calling the phone 910 601 960 or through our contact form.

Their complaints and complaints to our customer service will be answered in the shortest time possible and, in any case, within a maximum period of one month. Also, they will be registered with a key id that will be in your knowledge and will enable you to keep track of them. If you as a consumer considers that your rights have been violated, you may address their complaints via e-mail address  [email protected] in order to apply for a court settlement of disputes.